Could not find active user for...
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Q: I get the message "Exiting due to login error.  Could not find active user for xxx."

A: In order for a user to login, the user must have

  • a valid user name to log into the database
  • a valid transactor ID in afs:Trade

If you get the message above, the user already has a valid user name for the database.   In this case, the user successfully logged into the database, but afs:Trade cannot find a valid transactor id for that user.  To fix this problem, do the following:

Now, when the user logs in, afs:Trade will recognize the user's database user name.

Last updated: 04/28/05

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